Discover the smart measures presented by the cities that applied to become the first European Capitals of Smart Tourism

The Compendium of Best Practices presents a selection of smart and innovative measures put forward by cities in their applications to become the inaugural European Capitals of Smart Tourism.

The Compendium is your go-to guide to smart tourism in the EU. A total of 85 best practices have been compiled. These give descriptions of how smart measures have benefited tourism in cities and provide links for readers to find out more.  Practices are divided between the individual award categories (Accessibility, Sustainability, Digitalisation, Cultural Heritage and Creativity).

See the Compendium in full, here.

Discover the smart measures presented by the cities that applied to become the first European Capitals of Smart Tourism

The Compendium of Best Practices presents a selection of smart and innovative measures put forward by cities in their applications to become the inaugural European Capitals of Smart Tourism.

The Compendium is your go-to guide to smart tourism in the EU. A total of 85 best practices have been compiled. These give descriptions of how smart measures have benefited tourism in cities and provide links for readers to find out more.  Practices are divided between the individual award categories (Accessibility, Sustainability, Digitalisation, Cultural Heritage and Creativity).

See the Compendium in full, here.

European Cities Marketing International Conference and General Assembly,
5-8 June 2019, Ljubljana

On 5-8 June 2019, representatives of the 2019 Capitals, Helsinki and Lyon, and of Ljubljana – recognised with the 2019 European Smart Tourism Award in Sustainability – participated in the 2019 European Cities Marketing International Conference and General Assembly. During the dedicated session “The Art of Smart”, the 2019 European Capitals of Smart Tourism shared their exemplary smart tourism practices with other cities and discussed about the future of the sector. More information on the event can be found here.

European Cities Marketing International Conference and General Assembly,
5-8 June 2019, Ljubljana

On 5-8 June 2019, representatives of the 2019 Capitals, Helsinki and Lyon, and of Ljubljana – recognised with the 2019 European Smart Tourism Award in Sustainability – participated in the 2019 European Cities Marketing International Conference and General Assembly. During the dedicated session “The Art of Smart”, the 2019 European Capitals of Smart Tourism shared their exemplary smart tourism practices with other cities and discussed about the future of the sector. More information on the event can be found here.

2019 European Capitals of Smart Tourism at IMEX 2019

Helsinki and Lyon took part in the IMEX tourism fair in Frankfurt, Germany (12-14 May). There, the 2019 European Capitals of Smart Tourism made sure to present themselves as smart tourism destinations, also in terms of hosting congresses, corporate meetings, events and seminars in the cities. At the IMEX fair, stakeholders have the chance to network with other attendees from the industry and further get involved in the latest trends of the sector.

2019 European Capitals of Smart Tourism at IMEX 2019

Helsinki and Lyon took part in the IMEX tourism fair in Frankfurt, Germany (12-14 May). There, the 2019 European Capitals of Smart Tourism made sure to present themselves as smart tourism destinations, also in terms of hosting congresses, corporate meetings, events and seminars in the cities. At the IMEX fair, stakeholders have the chance to network with other attendees from the industry and further get involved in the latest trends of the sector.

The European Capital of Smart Tourism at ITB Berlin

(07.03.2019) – ITB Berlin is the world’s leading travel trade show – so naturally the European Capital of Smart Tourism is taking centre stage. On Thursday morning representatives from Helsinki and Lyon were on the eTravel stage to showcase the smart tourism measures that are in place in the two cities. An audience of technology journalists and stakeholders from the travel tech sector were clearly impressed by the cutting edge solutions presented by Blandine Thenet from Lyon and Jukka Punamäki from Helsinki.

Read more here.

The European Capital of Smart Tourism at ITB Berlin

(07.03.2019) – ITB Berlin is the world’s leading travel trade show – so naturally the European Capital of Smart Tourism is taking centre stage. On Thursday morning representatives from Helsinki and Lyon were on the eTravel stage to showcase the smart tourism measures that are in place in the two cities. An audience of technology journalists and stakeholders from the travel tech sector were clearly impressed by the cutting edge solutions presented by Blandine Thenet from Lyon and Jukka Punamäki from Helsinki.

Read more here.

European Capital of Smart Tourism 2020 competition launched

(26.02.2019) – Today, the European Commission launched the competition for the European Capital of Smart Tourism 2020. This initiative rewards European cities for outstanding, innovative and sustainable tourism practices.

Read more:

Press announcement

 

European Capital of Smart Tourism 2020 competition launched

(26.02.2019) – Today, the European Commission launched the competition for the European Capital of Smart Tourism 2020. This initiative rewards European cities for outstanding, innovative and sustainable tourism practices.

Read more:

Press announcement

 

Best of Video – The First European Capital of Smart Tourism Award Ceremony

(7.12.2018) – Check out the latest European Capital of Smart Tourism video to see highlights of the event and find out from the winning cities, as well as representatives of the European Parliament and Commission why this initiative is playing such an important role in preparing destinations to face a smart future in tourism.

Best of Video – The First European Capital of Smart Tourism Award Ceremony

(7.12.2018) – Check out the latest European Capital of Smart Tourism video to see highlights of the event and find out from the winning cities, as well as representatives of the European Parliament and Commission why this initiative is playing such an important role in preparing destinations to face a smart future in tourism.

EU awards Helsinki and Lyon titles of  2019 European Capitals of Smart Tourism 

(07.11.2018) – The winners of the first edition of the European Capital of Smart Tourism competition were awarded on 7 November at a ceremony in Brussels, on the occasion of the European Tourism Day, the largest annual meeting on European tourism.

Pia Pakarinen, Helsinki’s Deputy Mayor, Alain Galliano, Vice-President of Lyon Métropole and Jean-Michel Daclin, President of ONLYLYON Tourism and Congress, received European Capitals of Smart Tourism 2019 trophies on behalf of their cities and were delighted that long-term efforts in creating smart environments for tourists in their cities have been recognised at EU-level.

Additionally, four further cities were  recognised with European Smart Tourism Awards in Sustainability (Ljubljana), Accessibility (Málaga), Digitalisation (Copenhagen), Cultural Heritage and Creativity (Linz).

 

Read more:

Press announcement

 

Watch the videos:

Helsinki – European Capital of Smart Tourism 2019

Lyon – European Capital of Smart Tourism 2019

 

See Photos from the Award Ceremony:

Award Ceremony and Exhibition during European Tourism Day

 

EU awards Helsinki and Lyon titles of  2019 European Capitals of Smart Tourism 

(07.11.2018) – The winners of the first edition of the European Capital of Smart Tourism competition were awarded on 7 November at a ceremony in Brussels, on the occasion of the European Tourism Day, the largest annual meeting on European tourism.

Pia Pakarinen, Helsinki’s Deputy Mayor, Alain Galliano, Vice-President of Lyon Métropole and Jean-Michel Daclin, President of ONLYLYON Tourism and Congress, received European Capitals of Smart Tourism 2019 trophies on behalf of their cities and were delighted that long-term efforts in creating smart environments for tourists in their cities have been recognised at EU-level.

Additionally, four further cities were  recognised with European Smart Tourism Awards in Sustainability (Ljubljana), Accessibility (Málaga), Digitalisation (Copenhagen), Cultural Heritage and Creativity (Linz).

 

Read more:

Press announcement

 

Watch the videos:

Helsinki – European Capital of Smart Tourism 2019

Lyon – European Capital of Smart Tourism 2019

 

See Photos from the Award Ceremony:

Award Ceremony and Exhibition during European Tourism Day

 

HELSINKI AND LYON ANNOUNCED AS 2019 EUROPEAN CAPITALS OF SMART TOURISM

(25.09.2018) – We are pleased to announce that Helsinki (Finland) and Lyon (France) were selected as the 2019 European Capitals of Smart Tourism by a seven-member European Jury, comprising representatives from the European Commission, European Parliament, European Committee of Regions and the EU Member States: Bulgaria and Austria (holders of the Presidency of the Council of the European Union during 2018), at a meeting in Brussels, on 24 September.

In addition, four other cities have been recognised with European Smart Tourism Awards for their outstanding achievements in the four categories of the competition. These four cities received the highest scores in individual categories among all 38 applicant cities during the preselection phase done by the independent experts.

2019 European Smart Tourism Award in Accessibility goes to:

Málaga (Spain)

2019 European Smart Tourism Award in Sustainability goes to:

Ljubljana (Slovenia)

2019 European Smart Tourism Award in Digitalisation goes to:

Copenhagen (Denmark)

2019 European Smart Tourism Award in Cultural heritage and creativity goes to:

Linz (Austria)

All of the winning cities will be awarded at the European Tourism Day on 7 November 2018 – a major EU tourism event – and featured at the exhibition where several hundred participants from all over Europe will have the opportunity to discover best practices in the field of smart tourism.

Read more:

Press announcement

Helsinki smart tourism city profile

Lyon smart tourism city profile

HELSINKI AND LYON ANNOUNCED AS 2019 EUROPEAN CAPITALS OF SMART TOURISM

(25.09.2018) – We are pleased to announce that Helsinki (Finland) and Lyon (France) were selected as the 2019 European Capitals of Smart Tourism by a seven-member European Jury, comprising representatives from the European Commission, European Parliament, European Committee of Regions and the EU Member States: Bulgaria and Austria (holders of the Presidency of the Council of the European Union during 2018), at a meeting in Brussels, on 24 September.

In addition, four other cities have been recognised with European Smart Tourism Awards for their outstanding achievements in the four categories of the competition. These four cities received the highest scores in individual categories among all 38 applicant cities during the preselection phase done by the independent experts.

2019 European Smart Tourism Award in Accessibility goes to:

Málaga (Spain)

2019 European Smart Tourism Award in Sustainability goes to:

Ljubljana (Slovenia)

2019 European Smart Tourism Award in Digitalisation goes to:

Copenhagen (Denmark)

2019 European Smart Tourism Award in Cultural heritage and creativity goes to:

Linz (Austria)

All of the winning cities will be awarded at the European Tourism Day on 7 November 2018 – a major EU tourism event – and featured at the exhibition where several hundred participants from all over Europe will have the opportunity to discover best practices in the field of smart tourism.

Read more:

Press announcement

Helsinki smart tourism city profile

Lyon smart tourism city profile

VIDEO INTERVIEWS: HELSINKI AND LYON DELIGHTED TO BE SELECTED AS 2019 EUROPEAN CAPITALS OF SMART TOURISM

(24.09.2018) – “Helsinki strongly believes in collaboration and I think the European Capital of Smart Tourism is exactly the kind of network that we need in Europe – and globally in fact. We all face the same problems and we can all find solutions for the future together”, said Laura Aalto, one of Helsinki’s two representatives at the Jury meeting in Brussels.

To view the interview in full, please click on the following link.

Her counterpart from the Lyon delegation, Blandine Thenet  was equally pleased; “We are so happy and honoured to be the first holders of the title of European Capital of Smart Tourism; for Lyon it’s a great privilege.”

To view the interview in full, please click on the following link.

VIDEO INTERVIEWS: HELSINKI AND LYON DELIGHTED TO BE SELECTED AS 2019 EUROPEAN CAPITALS OF SMART TOURISM

(24.09.2018) – “Helsinki strongly believes in collaboration and I think the European Capital of Smart Tourism is exactly the kind of network that we need in Europe – and globally in fact. We all face the same problems and we can all find solutions for the future together”, said Laura Aalto, one of Helsinki’s two representatives at the Jury meeting in Brussels.

To view the interview in full, please click on the following link.

Her counterpart from the Lyon delegation, Blandine Thenet  was equally pleased; “We are so happy and honoured to be the first holders of the title of European Capital of Smart Tourism; for Lyon it’s a great privilege.”

To view the interview in full, please click on the following link.